What I learned from 'See Spot, see Spot run' (or the many mistakes I've made publishing malware information for users and how you can avoid them)

Heather Goudey Hewlett-Packard

For over a decade I've been working with teams of analysts in order to publish technical, accurate, and high-quality malware analysis, research, and related information. The research we've published in that time is detailed, rich, and technically robust and we have been proud of the quality of our work and the high standards that we applied in order to maintain that quality. However, we forgot something important in our quest for perfect, technical content - we forgot about the user experience.

This paper discusses the concepts of utility and minimalism in providing great malware information for every audience. It provides modern best practices for content publishing backed by research and experience that can be applied by other publishers to make appreciable improvements to their user experience. It also turns a critical eye on the current state of publishing in the AV industry and gives practical advice on how to satisfy your users' need for relevant, meaningful malware information.

VB2013 takes place 2-4 October 2013 in Berlin, Germany.

The full programme for VB2013, including abstracts for each paper, can be viewed here.

Click here for more details about the conference.


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