Bank's Twitter account hacked to send phishing messages

Posted by   Virus Bulletin on   Sep 20, 2011

Important lessons for companies engaging in social media.

Last week, the Twitter account of the Bank of Melbourne was hacked and used to send direct messages containing phishing links to its followers.

A recently relaunched subsidiary of Westpac, the Australian bank engages heavily with its customers through its @BankofMelb Twitter account. However, the security of the account proved not to be up to scratch when hackers managed to gain access and used the account to send direct messages containing phishing links.

The hacking of corporate Twitter accounts is nothing new, neither are phoney messages claiming to come from a bank. What makes this case rather unique - and worrying - is that the account itself is genuine, thus significantly adding to the credibility of the links.

It is unclear whether customers lost money as a result of the hack; given that direct messages can only be sent to followers of the account - of which the bank has a little over 800 - it is unlikely that there are many victims. The bank assured its customers (via Twitter) that no personal data had been stolen as part of the hack.

However, this case should act as a wake-up call for anyone using a corporate social media account: is it all very well to have strict security policies in place within an organization, but it is also important that these policies are extended to Twitter and other social media used for corporate purposes. If not, these will become the weak spots in the corporate security and the bad guys will undoubtedly find them.

More at ZDNet here.

Posted on 20 September 2011 by Virus Bulletin



Latest posts:

VB2020 localhost call for last minute papers: a unique opportunity

Why VB2020 localhost presents a unique opportunity for you to share your research with security experts around the globe.

VB2020 localhost call for last-minute papers now open!

The call for last-minute papers for VB2020 localhost is now open. Submit before 17 August to have your paper considered for one of the nine slots reserved for 'hot' research!

Announcing... VB2020 localhost

Announcing VB2020 localhost: the carbon neutral, budget neutral VB conference!

VB2019 paper: APT cases exploiting vulnerabilities in region-specific software

At VB2019, JPCERT/CC's Shusei Tomonaga and Tomoaki Tani presented a paper on attacks that exploit vulnerabilities in software used only in Japan, using malware that is unique to Japan. Today we publish both their paper and the recording of their…

New paper: Detection of vulnerabilities in web applications by validating parameter integrity and data flow graphs

In a follow-up to a paper presented at VB2019, Prismo Systems researchers Abhishek Singh and Ramesh Mani detail algorithms that can be used to detect SQL injection in stored procedures, persistent cross-site scripting (XSS), and server‑side request…

We have placed cookies on your device in order to improve the functionality of this site, as outlined in our cookies policy. However, you may delete and block all cookies from this site and your use of the site will be unaffected. By continuing to browse this site, you are agreeing to Virus Bulletin's use of data as outlined in our privacy policy.