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Tips on researching tech support scams

As tech support scammers continue to target the computer illiterate through cold calling, VB's Martijn Grooten uses his own experience to share some advice on how to investigate such scams.
At one end of the attack spectrum there are attacks that cleverly exploit features of modern processors. At the other end, there are tech support scams that, through some basic… https://www.virusbulletin.com/blog/2018/01/tips-researching-tech-support-scams/

VB2015 paper: Mobile Banking Fraud via SMS in North America: Who's Doing it and How

Though SMS may have been claimed dead many time, it is still very much alive, and quite popular among mobile phishers. At VB2015, Adaptive Mobile researcher Cathal Mc Daid presented a paper various mobile phishing campaigns targeting North American banks.
While SMS has been declared dead many times, the service remains frequently used - and abused. In a paper presented at VB2015 in Prague, Adaptive Mobile researcher Cathal Mc… https://www.virusbulletin.com/blog/2016/03/vb2015-paper-mobile-banking-fraud-sms-north-america-whos-doing-it-and-how/

Tech support scammers won't give up

M3AAWG workshop to deal with fighting telephony abuse.
M3AAWG workshop to deal with fighting telephony abuse. For security researchers like myself, receiving a call from a tech support scammer is usually a good opportunity for a bit of… https://www.virusbulletin.com/blog/2014/02/tech-support-scammers-won-t-give/

Tens of thousands of fake Twitter accounts passed off and sold as 'followers'

After initial takedown, more efforts put into making new fake accounts look genuine.
After initial takedown, more efforts put into making new fake accounts look genuine.Virus Bulletin's research into a scam selling fake Twitter accounts being passed off as… https://www.virusbulletin.com/blog/2013/09/tens-thousands-fake-twitter-accounts-passed-and-sold-followers/

VB2013 speaker spotlight

We speak to VB2013 presenter Andrei Serbanoiu about Facebook ad spam and scams, and what he aims to bring to VB2013.
We speak to VB2013 presenter Andrei Serbanoiu about Facebook ad spam and scams, and what he aims to bring to VB2013.The VB2013 conference takes place this autumn (2-4 October) in… https://www.virusbulletin.com/blog/2013/09/speaker-spotlight-serbanoiu/

Phone support scams: an old scam with some new tricks

Files in Prefetch directory supposedly show malware infections.
Files in Prefetch directory supposedly show malware infections. Telephone support scams have been going on for quite a long time, and have received a fair amount of publicity,… https://www.virusbulletin.com/blog/2013/09/phone-support-scams-old-scam-some-new-tricks/

Microsoft 'found to make requests' to URLs shared via Skype

HEAD requests likely used to determine landing page.
HEAD requests likely used to determine landing page. Is Microsoft checking all the links you share via Skype? German online magazine Heise thinks so. A reader of security magazine… https://www.virusbulletin.com/blog/2013/05/microsoft-found-make-requests-urls-shared-skype/

Cybercriminals quick to exploit emerging news

Malicious emails appear a matter of hours after news of explosions in the US.
Malicious emails appear a matter of hours after news of explosions in the US. It would have come as little surprise to anyone in the security industry that within hours of this… https://www.virusbulletin.com/blog/2013/04/cybercriminals-quick-exploit-emerging-news/

Phone support scammers attempt repeat business

Previous victims contacted again and tricked into 'renewing' service.
Previous victims contacted again and tricked into 'renewing' service. Phone support scammers have found a new way to make easy money: by calling back people whom they have… https://www.virusbulletin.com/blog/2013/01/phone-support-scammers-attempt-repeat-business/

Support scammers up their game

Websites and Facebook accounts created to make callers appear more legitimate.
Websites and Facebook accounts created to make callers appear more legitimate. 'Support call scammers' have started to use professional-looking websites and social media accounts… https://www.virusbulletin.com/blog/2011/11/support-scammers-their-game/

Facebook scam serving malware

Attack targeting Windows and Mac users in US and UK.
Attack targeting Windows and Mac users in US and UK. A Facebook scam that is doing the rounds at the moment - claiming to contain a 'freaky video' related to the ongoing case… https://www.virusbulletin.com/blog/2011/06/facebook-scam-serving-malware/

Tsunami response quick among cybercriminals

Miscreants releasing scams, phishing, scareware... within a matter of hours.
Miscreants releasing scams, phishing, scareware... within a matter of hours. As most of the world reels in shock at the devastation caused by this morning's massive earthquake in… https://www.virusbulletin.com/blog/2011/03/tsunami-response-quick-among-cybercriminals/

Phishing for different markets

Scam emails trying to steal CO2 emission credits and World-of-Warcraft accounts.
Scam emails trying to steal CO2 emission credits and World-of-Warcraft accounts. Two unrelated phishing campaigns seen doing the rounds recently show that it's not just real money… https://www.virusbulletin.com/blog/2011/01/phishing-different-markets/

Google links scam Avira users

Suspect firm advertising via Google found to be specialising in hijacking security brands.
Suspect firm advertising via Google found to be specialising in hijacking security brands.Google searches for Avira and the company's anti-malware product Antivir, a free version… https://www.virusbulletin.com/blog/2008/01/google-links-scam-avira-users/

Spammers and scammers in court

Spammers required to pay $200,000; 419 scammers face prison sentence.
Spammers required to pay $200,000; 419 scammers face prison sentence. The US Federal Trade Commission (FTC) has settled a court case with a spamming advertising company.… https://www.virusbulletin.com/blog/2008/01/spammers-and-scammers-court/

Supermarket sweep

Phishers almost get away with $10m scam.
Phishers almost get away with $10m scam. Court documents have revealed that phishers nearly managed a whopping $10 million supermarket (bank account) sweep earlier this year.… https://www.virusbulletin.com/blog/2007/11/supermarket-sweep/

Major pump-and-dump campaign floods inboxes

Heavy stock scam barrage ups spam levels 30%.
Heavy stock scam barrage ups spam levels 30%. A major PDF pump-and-dump campaign has been reported, with massive numbers of mails spammed out. According to spam watchers at Sophos,… https://www.virusbulletin.com/blog/2007/08/major-pump-and-dump-campaign-floods-inboxes/